VYMIR
We stand behind the uncompromising quality of our objects. You have 14 days to exchange or return your piece, supported by our comprehensive 1-year warranty.
The pouf must not show traces of active use, dirt, or pet fur, maintaining its pristine showroom state.
Original brand label and protective packaging carton must be retained for safe return shipment.
Order number (e.g. VY-1234) or customer phone number used during checkout.
Simply message us in Telegram @elena_faenkova or email support@vymir.space with your order number and photos. We will organize repair or replacement at our Kyiv studio.
Our support team is at your service Mon–Sat from 10:00 to 19:00.